We wish all our customers to be completely satisfied. If there is a problem with your order, or you wish to exchange it, please help us to expedite your request with the following points:
- Returns and exchanges must be shipped back to us within 30 days of the original shipping date at customer's expense.
- All returned or exchanged items must be in original and unused condition.
- We will gladly refund your order, according to your original method of payment, or we can issue a credit or exchange, less the original shipping costs.
- If there is a problem caused by our error, we will give full refund including shipping costs.
- Additional shipping and handling charges will be applied to exchanges.
- When shipping a return we strongly advise that you insure it and obtain a tracking number. We will not provide a refund, or exchange, if we do not receive your package.
- To expedite the processing of your return, please include the original packing list.
Ship returns to:
Soil Technologies Corp.
2103 185th Street
Fairfield, IA 52556 USA
If you have any further questions about your return or exchange, please contact us.